Delete your American Rider account
Your account and personal information remain under your control.
From the app
Open Account, choose Delete Account, and confirm your identity. If a Travel is active, your deletion request may need to wait until the Travel safely ends. We will not claim the deletion is complete before it is processed.
Without the app
Send a request to support@americanrider.tech with the subject American Rider Account Deletion. We will provide a secure way to verify your account; do not send passwords, payment card numbers, driver's licence images, or other sensitive documents by email.
What happens to the data
Associated account data is removed or de-identified, except records that must be retained for lawful safety, accounting, tax, fraud, disputes or claims purposes. Processing may take additional time if there are active Travels, legal holds or pending payments. We will explain any legally required retention and confirm completion.
See our Privacy Policy for the categories of data and service providers.